Where's My Stuff?
- We ship as often as we can, and we always aim to ship daily. We don't have a separate "shipping & receiving" department that can get things out to you the same day, but we do our best to get things out as quickly as possible. If we have the time to ship more often, we will.
- Vests, Jerseys, & Bibs that are not in stock in the store are made to order, and are ineligible to be purchased with third party payments such as AfterPay. If you have concerns regarding turnaround time or in stock inventory, please reach out prior to the order. We ship these out as soon as we receive them from our factory, as we know you've already exercised patience, it is generally less than 14 days from order if your item does go into production.
- Complete Bicycles ship about 75% assembled. We recommend you take your boxed bike to complete assembly. Many manufacturers will not honor the warranty unless you can verify a bicycle completed assembly.
If an item says "By State Bicycle" in its title that means that the item does not ship from Ham Cycles nor is it an in store item. There are times where both options are available, but the "By State Bicycle" items are fulfilled by our friends at State Bicycle. They will ship from them to your house or to us, that's your choice. If you buy a bicycle from State Bicycle THROUGH Hamcycles.com - you will pay ZERO DOLLARS for assembly as all bikes purchased on our site, that we don't ship, are assembled by our professionals free of charge.
Thanks for supporting a local bike shop.